Shipping Policy

We are not accepting UK + EU orders on this site due to the VAT TAX
UK + EU customers please order via our Etsy store HERE :)



Postage Table 

All orders will be sent through Australia Post. Please understand that as Australia is lacking of logistic/shipping alternatives, international shipping is significantly higher than other countries.

You can get Up to 50% off on International Tracked Parcel rate if your order is over AUD$40 ( approx. USD$29 depending on the currency rate).

All prices are set by AUS Post and out of my control. (Click HERE to see original rate from Auspost)
Tracked parcel may be the only shipping option at Check out due to the number of items you have in cart.

Estimated arrival time (May be delayed due to Covid disruption)
Australia: 7-14 Business days
International: 1-4 Months

For INTERNATIONAL order with more than (approx.) 10 FLAT items
must select the TRACKED parcel option due to limited thickness of letter mail

Details on  UNTRACKED shipping (FLAT items)
.: Only available for FLAT items
.: CANNOT see the progress throughout the shipping process
.: We WILL NOT replace or refund lost untracked orders

Details on TRACKED shipping
.: Will be automatically chosen for INTERNATIONAL order if any of the ordered items is NON-FLAT
.: CAN be chosen for orders with FLAT items as well
.: CAN see the progress throughout the shipping process
.: We will offer REFUND if the order is lost 

  • Please understand that as we are a small business, we cannot offer replace/resend for lost order due to limited inventories
  • Lost = stuck at the same status for 4+ months / status says untrackable

.: we are not responsible for orders lost after status says delivered

Returned Orders
.: If you order is returned to use for reasons such as wrong address, we will require re-payment of the shipping fee if you want it to be reshipped.
.: Customer will have longer waiting time if their order has been returned and resent.

 

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